FAQs

HOW TO ORDER?

  1. Add your items to cart.
  2. Proceed to checkout.
  3. Enter your complete shipping details.
  4. Complete your payment.
  5. Email your proof of payment to prettiestph@gmail.com
  6. Once your payment is verified, your order will be shipped. Delivery takes 1–3 days or 3–5 days, depending on your location.

DO YOU HAVE SAME-DAY DELIVERY?

  1. Check your preffered item and size at www.prettiestph.com
  2. Message/DM us the ff:
      Order/Size:
      Name:
      Contact no.:
      Pin location: (drop-off point)
  3. Once payment is made and verified we will prepare your order and book a Lalamove rider for pick up.

HOW LONG CAN DELIVERY TAKE?

  1. Metro Manila: 1–3 business days
  2. Province: 3–5 business days

WHERE SHOULD I SEND MY PROOF OF PAYMENT?

        Email: prettiestph@gmail.com

HOW WILL I KNOW IF MY ORDER WENT THROUGH?

  1. Make sure to enter your email at checkout to receive an order confirmation.
  2. If you did not enter an email, your order will still go through but you will not receive a confirmation email.
  3. In this case, please contact us via email, Facebook, or Instagram so we can help track your order.

DO YOU SHIP INTERNATIONALLY?

  1. Place your order on our website.
  2. Our system will calculate the shipping fee based on your order.
  3. The shipping fee will depend on the weight of the item(s) ordered.
  4. Complete the payment once you've confirmed the total amount.

WHAT ARE YOUR PAYMENT METHODS?

  1. GCash
  2. BPI
  3. BDO
  4. QR PH

CAN I ORDER WITHOUT AN ACCOUNT?

Yes, you can checkout as a guest. Just make sure to enter your email at checkout so you can receive your order confirmation. Creating an account is optional, but it allows you to get updates on new releases, restocks, and drops

WHERE IS YOUR PHYSICAL STORE LOCATED?

Prettiest® currently operates exclusively online. We do not have a physical store at this time. All orders are placed through our website and shipped directly to your address.

RETURN POLICY

All sales are final. No refunds or exchanges unless there is a shipper error. We cannot process exchanges for incorrect sizes. Please check our sizing chart before ordering.