SHIPPING POLICY

ALL SALES ARE FINAL

Thank you for shopping with Prettiest®. Due to the limited nature of our releases, all purchases are final. Please review your order carefully before completing your purchase.

SHIPPING

Local Orders (Philippines)
Orders are processed within 2–5 business days. You will receive a shipping confirmation email with tracking information.

International Orders
International orders are processed within 5–10 business days. Delivery times vary by destination and customs. Tracking information will be provided once shipped.

SHIPPING RESPONSIBILITY

Once your order has been handed over to the courier, delivery is managed by their network. Orders usually arrive within 2–5 business days, depending on your location, delays may occur due to factors beyond our control.

As we do not have direct contact with delivery riders, any delivery concerns should be directed to the courier. You will receive your tracking details once your order has been dispatched.

SHIPPING ADDRESS

Ensure your shipping information is accurate before placing your order. Orders cannot be redirected once processed. Prettiest® is not responsible for orders shipped to incorrect addresses.

ORDER CANCELLATIONS & MODIFICATIONS

Once an order is processed, it cannot be cancelled, modified, or combined with another order.

RETURN & EXCHANGE POLICY

All sales are final. No refunds or exchanges unless there is a shipper error. We cannot process exchanges for incorrect sizes. Please check our sizing chart before ordering.

DAMAGED OR INCORRECT ORDERS

If you receive a damaged or incorrect item, contact us within 7 days by emailing prettiestph@gmail.com. Our team will work toward an appropriate resolution.

By placing an order with Prettiest®, you acknowledge and agree to these policies.